Best Family Friendly

JUDGING (100% ANONYMOUS SITE INSPECTION)

*ELIGIBLE FOR ENTRY INTO THE AHA NATIONAL AWARDS

JUDGING FUNDS REQUIRED: Funds for two adults to have a main meal, and two children to have a kid’s meal. Both must be provided to cover the cost of judging.

OVERVIEW

Venues entering this category should provide dining and entertainment facilities for the whole family.

GENERAL CRITERIA

• Décor and design characteristics
• Condition of furniture, fittings and electrical
• Popularity of the establishment

BAR CRITERIA

• Professionalism and outstanding customer service
• Staff neat, clean attired and well groomed
• Bar presentation to be of the highest standard
• Availability of a selection of food
• Comfortable and positive experience for customers
• Beverage experience and offerings (presentation, accuracy, appearance, variety and quality)
• Hygiene and cleanliness

EXPERIENCE CRITERIA

• Ambience – audio visual, lighting, music
• Staff friendliness and knowledge
• Knowledge and implementation of Responsible Serving of Alcohol
• Efficiency of operations throughout the experience

MARKETING CRITERIA

• In-house promotions on offer
• Website – ease of search, use and finding information
• Social Media presence
• Range of promotional products and activities

2024 WINNER – Lakeside Village Tavern, Raymond Terrace