Best Metropolitan Local

JUDGING (100% ANONYMOUS SITE INSPECTION)

*ELIGIBLE FOR ENTRY INTO THE AHA NATIONAL AWARDS

JUDGING FUNDS REQUIRED: Funds for drinks and bar snacks for two adults must be provided to cover the cost of judging.

OVERVIEW

This category is best suited to venues with a dedicated area in the hotel focused on a strong local bar trade. Venues must be situated in a regional location. Click here to refer to metropolitan boundaries.

GENERAL CRITERIA

• Décor and design characteristics
• Condition of furniture, fittings and electrical
• Popularity of the establishment
• Community and local trade focus
• Entertainment on offer (background music, live entertainment, promotions, and events e.g., Trivia night)
• Local community engagement and activities
• Rewards/loyalty program for locals

BAR CRITERIA

• Professionalism and outstanding customer service
• Staff neat, clean attired and well groomed
• Bar presentation to be of the highest standard
• Availability of a selection of food
• Comfortable and positive experience for customers
• Beverage experience and offerings (presentation, accuracy, appearance, variety, and quality)
• Hygiene and cleanliness

EXPERIENCE CRITERIA

• Ambience – audio visual, lighting, music
• Staff friendliness and knowledge
• Knowledge and implementation of Responsible Serving of Alcohol
• Efficiency of operations throughout the experience

MARKETING CRITERIA

• In-house promotions on offer
• Website – ease of search, use and finding information
• Engagement with locals and community through social media

2024 WINNER – The Governor Hotel, Macquarie Park