Best Regional Gaming Venue

JUDGING (100% ANONYMOUS SITE INSPECTION)

*ELIGIBLE FOR ENTRY INTO THE AHA NATIONAL AWARDS

OVERVIEW

This category recognises excellence in a gaming room. Judging is based on the overall cleanliness, compliance, service, and experience during an anonymous site inspection. Venues must be situated in a regional location. Click here to refer to regional boundaries.

GENERAL CRITERIA

• Décor and design characteristics
• Condition of furniture, fittings and electrical
• Professionalism and outstanding customer service
• Staff neat, clean attired and well groomed
• Hygiene and cleanliness

EXPERIENCE CRITERIA

• Ambience – audio visual, lighting, music
• Staff friendliness and knowledge
• Staff presentation and quality of interaction (visibility within the room)
• Knowledge and implementation of RSA and RCG
• Excellent customer service
• Staff knowledge of machines and gaming room

GAMING ROOM CRITERIA

• Innovation (layout, visual, look and feel)
• Accessibility/efficient machine layout
• Modern and up to date gaming machines
• Appropriate audio level for machines
• Popularity of gaming room
• Hygiene and cleanliness

2024 WINNER - The Blamey Hotel, Wagga Wagga