Employee Excellence in Service

JUDGING (50% WRITTEN SUBMISSION + 50% INTERVIEW)

*ELIGIBLE FOR ENTRY INTO THE AHA NATIONAL AWARDS

OVERVIEW

This category recognises excellence in a hotel employee from any department within the hotel operation.

The employee is considered to always offer outstanding service and is proof that good help is not always so hard to find.

GENERAL CRITERIA

• Employee must meet the following criteria:
• Employed for no less than six months prior to nomination
• Employee must be nominated by their employer

WRITTEN SUBMISSION CRITERIA

• Evidence of the following:
• Proof of Citizenship or permanent residency
• Curriculum vitae
• Recognitions the nominee has received from the hotel/ industry
• How the nominee has illustrated their commitment to the industry and their value to your hotel, over and above their job description
• Examples of hotel education, formal and informal learning
• Knowledge, experience, interest, involvement, and ambition/ career aspirations in the hotel industry
• Contributions to the community or industry
• Diversity in work history and experience
• Professional attitude
• Recommendation letter from employer or others if available

INTERVIEW CRITERIA

• The nominee must be available to appear for an interview via zoom at a mutually agreed upon time between June-August 2025.
• The judges will consider the following evidence in the interview:
• General knowledge
• Personality and presentation standards
• Quality of answers
• Aspirations within the hospitality industry
• Development of skills throughout the training/ professional development

2024 WINNER: Cristian Montarulo - Sarino’s, Mullane’s Hotel